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WARRANTY / REPAIR INFORMATION
Email:
sales@pof-usa.com
Phone:
623-561-9572 |
FORMS
Return Merchandise -
RMA |
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WARRANTY POLICY:
POF-USA firearms have a 3-year limited warranty. POF-USA
firearm is warranted to the original retail customer for
3 years from the date of purchase against defects in
material and workmanship. All parts and labor or
replacement at our option are covered.
Shipping to and from our repair facilities, government
fees, damage caused by failure to perform normal
maintenance, sales outside the United States, damage due
to high velocity, high pressure, reloaded, or other
non-standard ammunition, or any unauthorized repair,
modification, misuse, abuse, or alteration of the
product is not covered by this limited warranty.
All rifles have a 100% satisfaction guarantee. As long
as customer abuse has not created a problem, we may
repair your rifle free of charge. If you have a problem,
it’s usually ammunition related and we can help you over
the phone with any problems you may have. If you have
any questions, please call 623-561-9572 or email
sales@pof-usa.com
Any implied warranties, including the implied warranties
of merchantability and fitness for a particular purpose,
are limited to 1 year from date of purchase.
Consequential or incidental damages and/or expenses, or
any other expenses are not covered by this warranty.
To obtain warranty performance, please call 623-561-9572
or email
sales@pof-usa.com
No refund will be allowed if the product has been
altered in any way.
No returns for credit after 30 days from invoice date.
On all returns, no credit will be granted for shipping
charges or surcharges.
Pre Ban rifles & high capacity magazines are unavailable
in the following states: California, Hawaii, Maryland,
Massachusetts, New Jersey and New York.
All purchases requiring FFL (Federal Firearms License)
dealer must provide us a fax copy of FFL license number.
Fax your FFL license number to 623-321-1680.
Receivers available at this site are for sale to FFL
dealers only. There are no exceptions. Funds must be
paid for by an FFL dealer. Failure to provide us proper
documentation will result in rejecting your order.
POF-USA will only ship firearms to a licensed FFL
holder. If you do not have an FFL you will need to find
a licensed firearms dealer to do the transfer for you.
You must enter the FFL licensed dealer’s address as the
shipping address when you place your order with us.
FFL, Federal Firearms License, is issued by the BATF to
those who deal in firearms.
It is illegal to deal in firearms without FFL
documentation. An FFL is required in order to receive a
gun delivered through the mail. We require a signed hard
copy or a legible fax on file in order to send a gun to
the licensee. |
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RETURN POLICY:
POF-USA Patriot Ordnance Factories, INC. offers a 30-day
Return Policy. If your are not satisfied with the
product, simply return it for a full refund (less
shipping cost). You will need to email
sales@pof-usa.com
or call us at 623-561-9572 to obtain an RMA number prior
to returning the product.
You can also download the RMA form at
www.pof-usa.com.
Complete the form and include it with your shipment.
There is a 15% restocking fee will be charged on all
returned merchandise. |
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ALTERATION AND MODIFICATION WARNINGS:
Altering or modifying parts is dangerous and will void
the warranty. This POF-USA rifle was manufactured to
perform properly with the original parts
as designed.
It is your duty to make sure any parts you
buy are made for this rifle and are installed correctly
and that neither the originals nor the
replacements are altered or changed.
Your POF-USA rifle
is a complex precision tool with many parts that must
relate correctly with other parts in order for proper
and safe operation. Putting a rifle together wrong or
with incorrect or modified parts can result in a damaged
rifle, serious personal injury or death to you and
others through malfunction.
Always have a qualified
gunsmith work on your rifle or at least check any work
not performed
by a gunsmith. |
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LEGAL DISCLAIMER
The manufacturer's suggested retail prices and
other specifications and terms stated on this website are
subject to change without notice. While Patriot Ordnance
Factory attempts to provide accurate information, there may
sometimes be inadvertent inaccuracies.
Patriot Ordnance
Factory is not responsible for, and reserves the right to
correct, any such inaccuracies. |
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